At WebVistaa, we are committed to providing you with the best possible service. We understand that situations may arise where you need to cancel a service or request a refund. This Cancellation and Refund Policy outlines the procedures and conditions under which cancellations and refunds are processed.

1. Cancellation Policy

a. Cancellation Requests: To request a cancellation of a service, please contact our customer support team via email at Support@webvistaa.com or through our customer support portal. Be sure to include your order or account information for efficient processing.

b. Cancellation Deadlines: Cancellation requests must be made within 30 days of the purchase or before the start of the service, whichever comes first.

c. Cancellation Eligibility: Not all services are eligible for cancellation. Some services may have specific terms and conditions that prohibit cancellation or may be subject to different cancellation policies. Please refer to the terms associated with your specific service.

d. Refundable Amount: If your cancellation request is approved, the refundable amount will be determined based on the specific service and the timing of your request.

2. Refund Policy

a. Refund Requests: To request a refund, please contact our customer support team via email at Support@webvistaa.com or through our customer support portal. Be sure to include your order or account information for efficient processing.

b. Refund Eligibility: Refund eligibility is subject to the terms and conditions associated with the specific service you have purchased. Not all services are eligible for refunds.

c. Timing of Refunds: Refunds will be processed within 7 business days from the date of approval. Please note that it may take additional time for the refund to appear in your account, depending on your payment method and financial institution.

d. Refund Methods: Refunds will be issued using the original payment method used for the purchase, unless otherwise specified.

3. Service-Specific Terms

a. Website Development: For website development services, refunds may be considered on a case-bycase basis, taking into account the stage of the project and incurred costs.

b. Digital Marketing: Digital marketing services may have specific refund policies based on the type and duration of the service. Please refer to the terms associated with your digital marketing package.

4. Contact Us : If you have any questions or concerns regarding our Cancellation and Refund Policy or if you would like to request a cancellation or refund, please contact us at Support@webvistaa.com We strive to ensure a fair and transparent process for cancellations and refunds. Your satisfaction is important to us, and we will do our best to address your needs and concerns promptly and fairly.

Thank you for choosing WebVistaa. Your trust is greatly appreciated, and we are committed to providing you with the best possible service.